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Montana FWP Online Licensing System Debacle

Early on Monday May 6, nonresident elk combo tags that were turned back went on sale on a first come, first serve basis. As the rush of buyers hit early in the morning, hunters attempting to make a license purchase couldn’t complete their transaction between 5 and 5:30 a.m.

 

In response to this, customers were relogging into the system attempting to make the purchase again and again without the transaction being completed. Reports are that some hunters were charged multiple times, maxing out and shutting down their credit cards while others weren’t able to complete the purchase at all.

 

As you can imagine, this caused many disgruntled customers and in response FWP is calling and emailing each customer one by one over the next 10 days or so to make it right. The state continues to rapidly work on this issue to prevent future chaotic messes with the online licensing system. There will be no alternates list now for the Big Game Combos and they will and have been sold out but alternate list signups are still available for deer combos.

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